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Every Touchpoint.
Auto-Logged.

Calls, emails, texts, website visits, notes, and AI insights — all captured automatically on every contact's timeline. Never wonder "when did I last talk to them?" again.

Every Touchpoint
in One Feed

No more jumping between your phone, email, and CRM to remember what happened. Every interaction is auto-logged to the contact's timeline the moment it happens — calls, emails, texts, notes, and tasks.

  • Calls auto-logged with duration and notes
  • Emails tracked with opens and clicks
  • SMS conversations recorded in real time
  • Manual notes with rich text formatting
  • Task completions and pipeline stage changes
  • Filter by type: calls only, emails only, etc.
📞

Outbound Call — 6 min 18 sec

Discussed offer strategy for 412 Oak St. Client wants to come in $10K under asking.

Today, 2:45 PM

Email Sent — Comparable Sales Report

3 comps within 0.5 mi. Opened twice, clicked MLS link.

Today, 10:20 AM
💬

SMS Received

"Thanks for the comps! Let's write the offer tonight."

Today, 11:05 AM

Task Completed — Send Comps

Marked done by you

Today, 10:18 AM
📝

Note Added

Moved to "Offer Submitted" stage in pipeline.

Yesterday, 4:30 PM

Website Activity
Tracking

See exactly what your leads are doing on your IDX website. Pages viewed, searches saved, listings favorited, and time spent — all tied to their contact profile automatically.

  • Pages viewed and time on site
  • Saved searches and search criteria
  • Listings favorited or shared
  • Property detail page views with timestamps
  • Return visits tracked and alerted
  • Identify hot leads by browsing behavior
🌐 Website Activity — Marcus Johnson
412 Oak St — Property Detail
Viewed 3 times • 4 min 12 sec total
Today, 1:22 PM
Saved Search: East Nashville 3BR+
$300K–$450K • Notifications ON
Today, 1:18 PM
208 Maple Ave — Favorited
Added to favorites list
Yesterday, 8:45 PM
Mortgage Calculator
Calculated $385K at 6.5% • 30yr
Yesterday, 8:40 PM
🔥 7 visits in the last 48 hours — Hot Lead Signal

AI-Powered
Insights

Cleo analyzes every interaction and browsing pattern to surface actionable insights. Know each contact's engagement level, the best time to reach them, and the next action that will move them forward.

  • Engagement score updated in real time
  • Best time to call or text recommendation
  • Next best action suggestion
  • Lead temperature: cold, warm, hot
  • Predicted timeline to transaction
  • Alerts when engagement spikes or drops
🧠 Cleo AI Insights Live
Engagement Score
87 / 100 — Hot
Up 23 points this week. 7 website visits, 2 email opens, 1 inbound text.
Best Time to Contact
Tue & Thu, 12:00 — 1:30 PM
Based on reply patterns over 14 interactions. Responds fastest during lunch.
Next Best Action
Send Comparable Sales
Marcus viewed 412 Oak St 3x today. Send comps for East Nashville to reinforce urgency and prompt an offer.
100%
Auto-Logged
6
Activity Types Tracked
AI
Engagement Scoring
0
Missed Touchpoints

Activity Timeline Questions

Forever. Every interaction is stored from the moment a contact enters your CRM. There are no retention limits — the full history is always available, whether the contact was added last week or three years ago.

Yes. Add notes, log external calls, or record in-person meeting summaries at any time. Manual entries appear alongside auto-logged activity in the same chronological timeline so nothing falls through the cracks.

Yes. Team members with appropriate permissions can view timelines for shared contacts. Admins control who can see what — you can share full visibility, read-only access, or restrict timelines to the assigned agent only.

Never Miss a Touchpoint Again

Start your free 7-day trial. Every interaction auto-logged from day one.

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